Frequently Asked Questions


KNOW YOUR MEMBERSHIP REWARDS PROGRAMME 

HOW DOES “POINTS DO NOT EXPIRE1” BENEFIT ME? 

WHAT DOES “DOUBLE POINTS FOR LIFE1” MEAN? 

WHAT IS “10 TIMES MEMBERSHIP REWARDS® POINTS” ALL ABOUT? 

WHAT IS THE EFFECTIVE EARN RATE FOR AIR MILES UNDER THE 10 TIMES MEMBERSHIP REWARDS PROGRAMME? 

WHAT IS “10+10 TIMES MEMBERSHIP REWARDS POINTS5” ALL ABOUT? 

WHAT IS THE EFFECTIVE EARN RATE FOR AIR MILES UNDER THE 10+10 TIMES MEMBERSHIP REWARDS PROGRAMME? 

HOW DO I REDEEM MY POINTS? 

WHAT ARE THE “10 TIMES WEEKEND PLATINUM PARTNERS6”? 


HOW DOES “POINTS DO NOT EXPIRE1” BENEFIT ME? 

Most points accumulated through other Credit Card Programmes expire at some point. Not with American Express® Membership Rewards. The points you earn remain valid for life1, which means that you not only have the power to choose what you want to redeem them for, but also when. 

WHAT DOES “DOUBLE POINTS FOR LIFE1” MEAN? 

It means that you earn not just 1 but 2 points every time you use your Centurion Card or any of the cards from the Platinum Series for the rest of your life1

WHAT IS “10 TIMES MEMBERSHIP REWARDS® POINTS” ALL ABOUT? 

Every time you use your Centurion Card or any of the cards from the Platinum Series, you earn Double Points for Life1. Best of all, with the 10 Times Membership Rewards Programme you get an astounding 10 points for every S$1.60 spent at any of our 300 Platinum Partner2 outlets in Singapore. 

You can also earn 10 points at any of our 300 Platinum Partner3 outlets in Malaysia, Thailand and India with the 10 Times Membership Rewards Programme. 

WHAT IS THE EFFECTIVE EARN RATE FOR AIR MILES UNDER THE 10 TIMES MEMBERSHIP REWARDS PROGRAMME? 

With the 10 Times Membership Rewards Programme you earn 1 mile for every S$0.25 spent at any of our Platinum Partners. This earn rate is superior to the standard earn rate given by most other credit cards4

WHAT IS “10+10 TIMES MEMBERSHIP REWARDS POINTS5” ALL ABOUT? 

Every time you use your Centurion Card or Platinum Card, you earn Double Points for Life1. Best of all, with the 10+10 Times Membership Rewards Programme5 you get an astounding 20 points for every S$1.60 spent at any of our 300 Platinum Partner2 outlets in Singapore. 

You can also earn 10 points at any of our 300 Platinum Partner3 outlets in Malaysia, Thailand and India with the 10 Times Membership Rewards Programme. 

WHAT IS THE EFFECTIVE EARN RATE FOR AIR MILES UNDER THE 10+10 TIMES MEMBERSHIP REWARDS PROGRAMME? 

With the 10+10 Times Membership Rewards Programme5 you earn 1 mile for every S$0.13 spent at any of our Platinum Partner outlets. This earn rate is superior to the standard earn rate given by most other credit cards4

HOW DO I REDEEM MY POINTS? 

All you have to do is log on to http://www.americanexpress.com.sg/myrewards and follow three easy steps. 

WHAT ARE THE “10 TIMES WEEKEND PLATINUM PARTNERS6”? 

Our Weekend Platinum Partner outlets, at ION Orchard only, reward you with 10 Times bonus points every Friday, Saturday and Sunday. All other days, you will earn 2 bonus points for every S$1.60 spent. 


Terms & Conditions

  1. Double points will be awarded as long as your Card Account remains valid and enrolled in the Membership Rewards Programme, and provided it remains in good standing and is not cancelled for any reason. This applies to American Express Cards issued in Singapore by American Express International, Inc. (excluding Corporate Cards and Rewards Cards). Corporate Cards issued in Singapore by American Express International, Inc. will earn one point for every S$1.60 spent. Rewards Cards issued in Singapore by American Express International, Inc. will earn one point for every S$1 spent. If you cancel your enrolment from the Membership Rewards Programme, you must redeem any points within 30 days of cancellation; otherwise the points will be forfeited. If your Card Account is cancelled or terminated, any points in your Membership Rewards account will be forfeited on the date of account termination.
  2. Promotion is applicable at selected merchants in Singapore only. Participation of merchants is subject to change without prior notice to cardmembers. For 10 Times Weekend Platinum Partner outlets, Centurion and Platinum Cardmembers can earn 10 rewards points for every S$1.60 charged on Friday, Saturday or Sunday at ION Orchard only.
  3. Promotion is applicable at selected merchants in Malaysia, Thailand and India only. Participation of merchants is subject to change without prior notice to cardmembers.
  4. The listed information is a collective summary based on data collected from various card issuers websites and is correct at the time of printing.
  5. 10+10 Times Membership Rewards Points are applicable on the first S$16,000 for Centurion and Platinum Card, spent between 1 January 2011 and 31 December 2011 at our Platinum Partners in Singapore only. For spend exceeding this, you can still continue to earn your 10 Times Membership Rewards points. Spend caps for the Centurion and Platinum Card are subject to change without prior notice. For 10 Times Weekend Platinum Partner outlets, Centurion and Platinum Cardmembers can earn 10 rewards points for every S$1.60 charged on Friday, Saturday or Sunday at ION Orchard only.
  6. Centurion Cardmembers and members of any of The Platinum Series cards can earn 10 Times bonus points on every Friday, Saturday and Sunday at ION Orchard only. Centurion and Platinum Cardmembers do not earn 10+10 Times bonus points at these Weekend Platinum Partner outlets.

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